Mastering AI in CX with ThinkWow

Online fireside chat | Monday 16 February | 13:00–13:45 GMT

Customer experience is one of the most human parts of any business. So where does AI help — and where should you keep humans in the loop?

Tom Hewitson, Chief AI Officer at General Purpose, talks to Rebecca Brown, co-founder of CX agency ThinkWow and three-time global CX influencer (CXM). They'll cover the tools showing real results, the use cases driving productivity, and what's worth automating versus what isn't.

15 minutes of Q&A at the end. Bring your questions.

Get your free ticket now. Register on Luma

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This is part of our monthly "Mastering AI with ~" series – read more about it here or see all upcoming events.