Hands-on Microsoft Copilot training so your team gets real value from the AI already built into their working day.
10,000+ people trained across 500+ organisations
Our Mastering Copilot Programme is a hands-on, bespoke half-day workshop that gives your team the knowledge, confidence and skills to use AI well in their day-to-day roles. It runs on Microsoft Copilot and is built around your team’s real tasks and data, so people leave ready to apply what they’ve learned immediately.
Plenty of organisations have paid for Copilot licences and seen very little change. We build every session around the documents, spreadsheets and inboxes your team deals with every day, so people leave knowing exactly where Copilot saves them time and how to fold it into work they were already doing.
What people said after the class
97%
said the class will help them get more value from Copilot at work
97%
enjoyed the class
87%
would recommend it to a colleague
4 hrs
average time each person expects to save every week
Post-class surveys from 235 attendees across 19 Copilot classes.
For somebody that had not used any AI tools previously, the training was a massive eye opener for me. Thankfully, the course content was at a pace that allowed me to keep up.
…it took less than five minutes what it usually takes me hours.
Was a brilliant course. Very informative presenters were excellent.
Every session is built from scratch around your work, but every session builds the same foundations.
The AI trends shaping your industry and role, and where Copilot earns its place across your working day.
How large language models work, so your team understands the real strengths and the genuine limits.
Setting custom instructions and Memory so Copilot carries your context, and switching on Think Deeper mode when a task needs more careful reasoning.
Prompt engineering aimed at real business problems across Word, Excel, Outlook, PowerPoint and Teams.
Putting the Researcher and Analyst agents to work on real research and data questions, and organising sources in Copilot Notebooks.
Letting Copilot work inside Word, Excel and PowerPoint to move from a prompt to finished work, and turning a call into follow-ups with Teams meeting recap.
Generating on-brand visuals with Designer for decks, documents and communications, without leaving Microsoft 365.
Scaling from personal productivity to shared, repeatable workflows across the team, with an early look at Agent Builder and Copilot Studio.
Using Copilot safely and ethically, covering bias, privacy and what the EU AI Act means for your team.
The capstone
Everyone finishes the session by building a working agent with Agent Builder around a task their team repeats, so people leave with a tool that does real work, not just notes.
We can usually map your highest-impact use cases in a single conversation.
Get in TouchWe work each one through your team’s real tasks, so people leave with repeatable ways of working rather than tricks they saw once.
Have it draw out the detail it needs before it answers, then saves what it learns about you to Memory for next time.
Anchoring the model in your own source material to cut hallucination, by working inside a Notebook that holds the files your work depends on.
Turning the model into a reviewer that argues the other side in the same Notebook, before anything goes to a client or the board.
Building a tone-of-voice guide from your real writing so drafts in Word and Outlook read like you, or your firm, rather than generic AI.
Having it critique its own draft and then rewrite it in the same Notebook, so quality climbs without you doing the editing.
Asking the same question of two documents three times across three fresh chats, so you can see where the differences really are.
Making the model plan what the analysis should show first, then letting it run the analysis and build a dashboard from your data.
Convening a panel of personas to debate a decision in a new chat, with each persona given a believable background and position.
Our workshops are hands-on. People do not just learn features, they leave with working tools they have built around their own tasks. Here is a selection of what teams have built with us.
Answers staff questions on policies, procedures and benefits.
Role-plays a candidate from their CV so hiring managers can practise their interviews.
Monitors ACAS and government sources for new employer obligations and delivers them as a structured digest.
A weekly automated briefing on device launches and retail trends for leadership.
Drawn from our anonymised client use case library.
Three signals showing how fast Microsoft 365 Copilot is landing inside real organisations. Each links to its primary source.
Every programme follows the same eight steps, from a pre-workshop survey through to optional ongoing support, so the session is tailored to your team and you can see what it delivered.
01
Every attendee completes a short pre-workshop survey on how they use AI now and where they want to, so we start from real behaviour rather than assumptions.
02
A one-hour call where we present the survey results and tailor the workshop material to your team’s tasks and priorities.
03
We spend half a day building exercises around your real workflows, so the practice on the day maps to the work your team actually does.
04
The half-day hands-on workshop itself, delivered in person at your offices by default, or remotely if that suits your team better.
05
A follow-up survey to measure confidence, adoption and the time your team is saving after the training.
06
A report showing the use cases your team developed, the time saved, the ROI and how confidence levels shifted.
07
A follow-up call to go through the results together and agree the next steps.
08
An optional resurvey at three or six months to check adoption is sticking and see what support you need next.
Delivered in person at your offices, or remotely.
Case study: Acrow Bridge
Acrow Bridge, which designs and manufactures modular steel bridges for more than 150 countries, trained more than 100 people with us across four Mastering Copilot workshops, from senior leadership to engineering, commercial and finance teams.
“Really good introduction to the power of AI and ways in which it can be used. Hands-on and valuable from knowledgeable trainers.”
Matthew Leopold
Head of Brand, PR and Content Marketing, LexisNexis
Going further
Once the essentials click, our advanced session moves confident users on to Copilot’s agents: handing over whole pieces of work across Word, Excel and PowerPoint, and building agents the whole team can use.
Organisations that have bought Copilot licences but are not seeing the value yet.
Teams that live in Microsoft 365 all day and want to work faster inside it.
Regulated businesses that need AI use to respect data and governance boundaries.
Leaders looking to turn a licence spend into measurable capability across the team.
Other courses teams pair with this one.
Every Microsoft Copilot session is led by one of our instructors, with a dedicated tutor in the room so nobody gets left behind.
Founder + Chief AI Officer
AI Instructor
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A licence is not adoption. Most people never get shown how to use Copilot inside their real work, so it goes unused. The training is what turns the spend into time saved.
We cover Copilot across the M365 apps your team uses, typically Word, Excel, PowerPoint, Outlook and Teams, and we weight the session towards the ones that matter most to you.
Yes. We cover Copilot working inside Word, Excel, PowerPoint and Teams (what Microsoft used to call Agent Mode), the Researcher and Analyst agents, Notebooks and Teams meeting recap, and everyone finishes by building a working agent with Agent Builder. Our Advanced Copilot and Agent Builder training goes further, and covers when a job needs Copilot Studio.
If your organisation has Microsoft 365 Copilot, start with Copilot: it works inside the Word, Excel, Outlook and Teams files people already use. Many organisations have both, and we can cover each where it fits best.
Usage often drops after rollout because people never see Copilot do their own work. We build the session around your team’s real documents and meetings, and the impact survey and report show what changed.
Yes. Copilot works within your existing Microsoft 365 permissions, so people only see content they already have access to. We send your admins a short checklist before the session so the right features are switched on.
No. The course is for anyone who works in Microsoft 365, and the instructor and tutor in the room make sure everyone keeps up.
In person at your offices by default, with an instructor and a dedicated tutor in the room. We can also run it remotely when that suits your team better. Every course runs as a single half-day session.
No. We build every session around the way your team already works, so people start with their own tasks and documents rather than abstract theory. Complete beginners and confident users get value from the same room.
Every attendee completes an AI Opportunities Survey before the workshop and a follow-up impact survey afterwards. You then get a Training Impact Report showing the use cases your team developed, the time saved, the ROI and how confidence levels shifted. We can also run an optional resurvey at three or six months to check adoption is sticking.
Yes. We are based in Covent Garden, London, and run most sessions in person at clients’ offices in London and across the UK. We also work with teams worldwide, from Paris and Berlin to New York and Singapore, and can run sessions remotely when that suits better.
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